HCLTech
2025–2026
- Senior Data Scientist2025–2026
Enterprise conversational AI and customer-experience analytics. Dialog, intent, and NLU evaluation, topic modeling, KPI frameworks, and executive communication.
Writing · Résumé
Also known as Mio · Portland, Oregon
Questions worth asking. Ideas worth making clear.
I write about philosophy, technology, culture, and being human. My UCLA philosophy education and Berkeley data-science training meet a career spent translating complex systems into something people can understand and use.
2025–2026
Enterprise conversational AI and customer-experience analytics. Dialog, intent, and NLU evaluation, topic modeling, KPI frameworks, and executive communication.
2023–2025
Customer-experience analytics and Power Platform adoption. Power BI reporting, Python automation, data workflows, and adoption and engagement measurement.
2018–2023
Analytics and optimization across virtual assistants, live chat, voice biometrics, and speech recognition. Measurement strategy, SQL and Python workflows, and decision-ready reporting.
2017–2018
Combined LA / Westside MLS · Beverly Hills, California
Collaborated with marketing, product, R&D, and systems teams to deliver marketing assets, social media content, and high-visibility real-estate insights & reports for real estate professionals in the Combined LA / Westside MLS region.
Master of Information and Data Science
2024
Bachelor of Arts, Philosophy
2014
A living anthology exploring philosophy, AI, culture, and human experience.
Explore the bookIndependent writing that connects technical questions with the human questions underneath them.
Explore the essaysTechnical narratives and executive communication informed by enterprise analytics and customer-experience work.
Discuss a writing collaborationEmployer and university names and marks identify my professional and academic history. They do not imply endorsement, sponsorship, or a current employment relationship. Dates are shown by year.