HCLTech
2025–2026
- Senior Data Scientist2025–2026
Enterprise conversational AI and customer-experience analytics. Dialog, intent, and NLU evaluation, topic modeling, KPI frameworks, and executive communication.
Gaming · Résumé
Also known as mio · Portland, Oregon
A lifelong player. A technical and creative mind.
Third Strike is my favorite video game of all time. DDR is the game I am best at. I bring that player’s perspective together with my technical and design background to interactive experiences and tools for gamers.
2025–2026
Enterprise conversational AI and customer-experience analytics. Dialog, intent, and NLU evaluation, topic modeling, KPI frameworks, and executive communication.
2023–2025
Customer-experience analytics and Power Platform adoption. Power BI reporting, Python automation, data workflows, and adoption and engagement measurement.
2018–2023
Analytics and optimization across virtual assistants, live chat, voice biometrics, and speech recognition. Measurement strategy, SQL and Python workflows, and decision-ready reporting.
2017–2018
Combined LA / Westside MLS · Beverly Hills, California
Collaborated with marketing, product, R&D, and systems teams to deliver marketing assets, social media content, and high-visibility real-estate insights & reports for real estate professionals in the Combined LA / Westside MLS region.
Master of Information and Data Science
2024
Bachelor of Arts, Philosophy
2014
My #1 favorite video game of all time. One of the two games at the center of my gaming work as mio / @XOmio96.
Explore Third StrikeThe game I am best at. My DDR progress tool explores Skill Attack points from a saved archive.
Explore the DDR toolAn offering for independent creators and small teams: turning game ideas into working experiences, improving player-facing design, and building useful gaming tools.
Explore the gaming offeringEmployer and university names and marks identify my professional and academic history. They do not imply endorsement, sponsorship, or a current employment relationship. Dates are shown by year.