Gaming · Résumé

Neal Vazquez: Gaming résumé

Also known as mio · Portland, Oregon

A lifelong player. A technical and creative mind.

Third Strike is my favorite video game of all time. DDR is the game I am best at. I bring that player’s perspective together with my technical and design background to interactive experiences and tools for gamers.

Employment history

HCLTech

2025–2026

  • Senior Data Scientist2025–2026

Enterprise conversational AI and customer-experience analytics. Dialog, intent, and NLU evaluation, topic modeling, KPI frameworks, and executive communication.

Microsoft

2023–2025

  • Senior Data Scientist2023–2025

Customer-experience analytics and Power Platform adoption. Power BI reporting, Python automation, data workflows, and adoption and engagement measurement.

Nuance Communications

2018–2023

  • Senior Consultant2022–2023
  • Digital Optimization Strategist2018–2022

Analytics and optimization across virtual assistants, live chat, voice biometrics, and speech recognition. Measurement strategy, SQL and Python workflows, and decision-ready reporting.

The MLS

2017–2018

Combined LA / Westside MLS · Beverly Hills, California

  • Marketing Designer2017–2018

Collaborated with marketing, product, R&D, and systems teams to deliver marketing assets, social media content, and high-visibility real-estate insights & reports for real estate professionals in the Combined LA / Westside MLS region.

Education

University of California, Berkeley

Master of Information and Data Science

2024

University of California, Los Angeles

Bachelor of Arts, Philosophy

2014

Focus & skills

  • Player-focused design
  • Interactive tools
  • Data visualization
  • Python & SQL
  • Customer-experience analysis
  • Visual communication

Selected work & practice

Street Fighter III: 3rd Strike

My #1 favorite video game of all time. One of the two games at the center of my gaming work as mio / @XOmio96.

Explore Third Strike

Dance Dance Revolution

The game I am best at. My DDR progress tool explores Skill Attack points from a saved archive.

Explore the DDR tool

Game development & player tools

An offering for independent creators and small teams: turning game ideas into working experiences, improving player-facing design, and building useful gaming tools.

Explore the gaming offering

Employer and university names and marks identify my professional and academic history. They do not imply endorsement, sponsorship, or a current employment relationship. Dates are shown by year.