Background & experience

I’m a digital optimization strategist and philosopher with more than eight years of experience in enterprise conversational AI and customer engagement.

My background brings together marketing, graphic design, writing, and technical consulting. As a Marketing Designer at the Combined LA / Westside MLS, I collaborated with marketing, product, R&D, and systems teams on marketing assets, social media content, and real-estate insights and reports. That work preceded my roles across Nuance, Microsoft, and HCLTech, where I connected customer experience, analytics, conversational design, and digital strategy. I understand how people move through digital experiences, where friction costs a business, and how modern AI can help. Data analysis and data science are part of my toolkit; the goal is a better experience and a stronger business.

This site is a working example of how I bring those pieces together: a professional presence, interactive measurement, distinct writing, consulting, and art experiences, and a shared chat system adapted to each audience. The art shop is open for browsing; merchandise ordering is still in preparation.

Outside work, I am a family man with three beautiful children and they are my pride and joy. I’m a writer, visual artist, and former child actor. I listen to all kinds of music, play only the best video games (shout out DDR, Street Fighter, and Smash), make connections across disciplines, and ask inconvenient questions. This is where those interests live together.

Master of Information and Data Science · 2024

Bachelor of Arts, Philosophy · 2014