HCLTech
2025–2026
- Senior Data Scientist2025–2026
Enterprise conversational AI and customer-experience analytics. Dialog, intent, and NLU evaluation, topic modeling, KPI frameworks, and executive communication.
Gaming · Résumé
Neal Vazquez: Gaming résumé
Also known as mio · Portland, Oregon
A lifelong player. A technical and creative mind.
Third Strike is my favorite video game of all time. DDR is the game I am best at. I also play Melee and Ultimate, where I’m still learning. I bring that player’s perspective together with my technical and design background to interactive experiences and tools for gamers.
Employment history
Microsoft
2023–2025
- Senior Data Scientist2023–2025
Customer-experience analytics and Power Platform adoption. Power BI reporting, Python automation, data workflows, and adoption and engagement measurement.
Nuance Communications
2018–2023
- Senior Consultant2022–2023
- Digital Optimization Strategist2018–2022
Analytics and optimization across virtual assistants, live chat, IVR, call routing, voice biometrics, and speech recognition. Measurement strategy, SQL and Python workflows, and reporting that connects customer interactions to business decisions.
The MLS
2017–2018
Combined LA / Westside MLS · Beverly Hills, California
- Marketing Designer2017–2018
Collaborated with marketing, product, R&D, and systems teams to deliver marketing assets, social media content, and high-visibility real-estate insights & reports for real estate professionals in the Combined LA / Westside MLS region.
Education
University of California, Berkeley
Master of Information and Data Science
2024
Berkeley profile
University of California, Los Angeles
Bachelor of Arts, Philosophy
2014
Focus & skills
- Player-focused design
- Interactive tools
- Data visualization
- Python & SQL
- Customer-experience analysis
- Visual communication
Certifications
Windsor.ai
Data Integration Expert
2026
Windsor.aiSelected work & practice
Street Fighter III: 3rd Strike
My #1 favorite video game of all time. A longtime favorite in my gaming life as mio / @XOmio96.
Explore Third StrikeDance Dance Revolution
The game I am best at. My open-source DDR software explores Skill Attack points from a saved archive.
Explore Open Source DDR SoftwareSuper Smash Bros. Melee & Ultimate
I play both and have plenty to learn. My technical and design experience is separate from my developing skills in Smash.
Explore Melee and UltimateGame development & player tools
An offering for independent creators and small teams: turning game ideas into working experiences, improving player-facing design, and building useful gaming tools.
Explore the gaming offeringEmployer and university names and marks identify my professional and academic history. They do not imply endorsement, sponsorship, or a current employment relationship. Dates are shown by year.